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20,000 Job Openings in Guam
Author: admin16 Sep
2 senior Guam senators visit Manila; offer 20,000 jobs for OFWs
A top level Guam Senate team visited the country last week to finalize details on the hiring of 20,000 Filipino skilled workers for the construction of military headquarters in Guam beginning July 2010, the Department of Labor and Employment (DOLE) today said.
Guam Senators Judith P. Guthertz and Rory J. Respicio held high level talks with Labor and Employment Secretary Marianito D. Roque and Administrators Jennifer Manalili of the Philippine Overseas Employment Administration (POEA) and Carmelita Dimzon of the Overseas Workers Welfare Administration (OWWA). The two legislators also met with Technical Education and Skills Development Authority (TESDA) Director General Augusto Syjuco.
Guthertz chairs the Guam legislature’s committee on Guam U.S. military buildup. She is also Guam’s homeland security assistant majority leader. Respicio chairs the Guam legislature committee on rules, natural resources, federal foreign and Micronesia affairs majority leader.
Roque said the visit of the Guam delegation to the country indicated Guam’s preference and intent to hire OFWs to meet its manpower requirements for the relocation and construction of U.S. military facilities from Okinawa to Guam in the next five years.
He said military construction in Guam is scheduled to start in July 2010, which means that hiring and deployment of OFWs to Guam could be simultaneous as construction begins or could even be earlier than July next year.
He said Guam would initially need engineers, architects, allied professionals, and skilled construction workers. But as military buildup continues coupled with the relocation of more military personnel and their families from Okinawa to Guam, it is envisioned that this island U.S territory may also hire OFWs in the service and healthcare sectors.
In view of the bright prospects for OFWs in Guam, Roque said the DOLE and POEA have specified an action agenda for the deployment of OFWs to Guam. On top of the agenda are the adoption of a standard employment contract and the setting up of guidelines on the deployment of Guam-bound OFWs.
POEA is expected to come up with the standard contract and deployment guidelines before the year ends, in accordance with U.S. laws which include the U.S. H2B rule prohibiting the charging of recruitment fee from foreign workers.
Roque said OFWs wanting to work in Guam should be wary of recruiters who may charge them fees, which is a violation of U.S. laws. He reiterated his calls on OFWs to check first with POEA the veracity of overseas job offers and to report to the authorities recruiters charging prohibitive recruitment fees.
Source: DOLE
Trabaho Tip: How To Apply Call Center Jobs
Author: admin2 Feb
Considering a Call Center Job?
When there are job openings or job fairs, you’ll always see call center companies hiring more people. A call center is a group responsible for handling all incoming calls from customers. A large corporation who receives a large volume of incoming calls typically uses a call center. Customer service is another term for a call center. Call centers may be called contact centers as well. In a contact center, emails and letters may be handled in addition to phone calls. Many times, a call center will utilize online chat to interact with customers as well.
A person who works in a call center is generally called an agent. A call center agent will wear a headset to keep their hands free to perform other tasks. A headset also protects the neck from injury caused by cradling a phone all day. Call center agents will usually be placed in a cubicle with their own computer to use in addition to the phone. Good computer skills are a must as details of each call are usually required to be entered into the system. A call center agent reports to a supervisor who will give periodic performance reviews to help strengthen their customer service skills. Calls may also be monitored and recorded to ensure quality or for review in the case of a complaint.
In a call center job, the sound of phones ringing is a thing of the past. Modern day call centers use a queuing system to handle all calls fairly. When a customer dials in, their call is placed in the queue in the order in which it was received. If all agents are busy assisting other customers, the call will be placed on hold, usually with hold music. The first available agent will receive the call that has been holding for the longest period of time. There will usually be a screen in the call center that displays the number of calls holding, and the length of time of the longest hold. Goals are usually set to determine the maximum amount of time a customer should be on time, the length each call should be, and the number of calls a day each agent should realistically be able to handle. These goals help management plan for the number of staff they will need each day based on the average number of callers expected on each given day.
Because a call center utilizes telephones and computers, rather than in person contact, the call center agent may be located anywhere geographically. Some call centers for the same company may be spread across the country to better handle time zones. Some call center agents have the option to work from home. Many times, a call center will be located in a foreign country such as India, where the cost per agent may be lower.
There are many other job opportunities in a call center other than an agent. Supervisors and managers are needed to guide staff. Trainers are needed to train new employees coming in. Business Analysts are needed for reporting of call center statistics. Quality assurance personnel are needed to improve processes and procedures. A job in a call center can be the stepping stone to a successful and fulfilling career.
Finding call center jobs is easier than you would think. These positions have such a high turnover that it makes it easy for someone armed with a little knowledge to get into one. Once you get that job, most agents can stay for life if they choose to. As I said, turnover tends to be high so a call center agent who sticks around usually gets promoted to call center supervisor or manager quicker than in most industries. Here are 3 quick tips for finding a great call center job.
1. Apply multiple ways.
If the call center you want to apply for has a listing on CareerBuilder and on their website and they allow walk ins, apply to all three locations. While it is definitely repetitious, the hiring manager will see you as persistent, a desirable trait in the call center industry. Persistence is key when trying to find a job, especially since most call centers are small operations.
2. Highlight your strengths.
When applying for your job, your strengths should all be people related. Your old job of building computers is not going to look as good on your resume compared to being a cashier at a grocery store. Since call center jobs all deal with people, “people skills” is what a the hiring manager is looking for. If you can highlight those people skills you’re one step closer!
3. Come prepared.
As you know you should always come dressed for success, however when you show up to fill out an application at the call center, you should be prepared for an interview. Many call center managers like to interview people on the spot because they have immediate vacancies and want to put people in seats as quickly as possible. To come “prepared” does not just mean suit and tie, it means coming mentally prepared for the job interview. During the interview the call center manager will be listening to see if you understand what goes on in a call center and trying to decide if you’ll be a good fit on the phone with customers. To make sure you’re a good fit, use proper grammar, annunciate every word and don’t rush through the interview. Take your time and make sure you understand what the interviewer is asking before you answer. Not only are those good skills for the interview, but they’re also great skills when on the phone with customers!
Now that you know those three quick and easy tips, you’re ready to go apply for some call center jobs. My favorite place to begin searching is online. You’ll get a broad range of call center jobs and can search by locale before hitting the streets with your resume in hand! Good luck on your call center job hunt!
Job Openings for Pinoy Nurses in Japan Gets $1600 Monthly
Author: admin15 Jan
For more details and where to apply, please refer to the article Job openings in Japan.
Filipino nurses and caregivers are wanted this year in Japan.
As part of the Japan-Philippines Economic Partnership Agreement or JPEPA, the hiring program will begin with the initial recruitment of 200 nurses and 300 caregivers. (The JPEPA has been ratified by the Senate and took effect last December.)
The nurses will be receiving a salary of around US$1,600 or around P76,000 a month, but they must have a three-year work experience.
Caregivers, on the other hand, are set to receive an estimated $1,200 or P57,000 a month, but they must be graduates of a four-year course.
Applicants shall be required to undergo an aptitude test and interview.
After selection, they must pass the required medical examination where applicants have to pay the basic fee of P1,500 as well as visa fee which is P1,150.
The airfare and on-site training costs shall be shouldered by the employers in Japan.
The selected candidates must undergo a 6-month language and culture training in Japan.
During the training, candidates shall receive an allowance of more than P21,000 a month.
Caregiver Lorie Lynn Arellaga speaks fluent Nihonggo after she worked for many years as an entertianer in Japan. At the outset, it would seem she has the advantage. Unfortunately, she isn’t qualified since she only finished the required 6-month course in caregiving in the Philippines. She is also not a college graduate.
“Kung ganun din lang, sa iba na kami mag-aaply–Dubai, Saudi, London…sana babaan naman ang standard nila,” Arellaga says.
The Department of Labor and Employment (DOLE) says they will study the agreement after a year and propose adjustments.
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